Cancellation Policy

Need to Cancel or Change Your Order? We’re Here to Help!

At Lynnetee, we want you to have the best possible shopping experience. We understand that sometimes you might change your mind after placing an order, or perhaps there was a mistake during checkout.
No worries — we offer a flexible Order Cancellation and Modification Policy to assist you in these situations.

Please read the guidelines below carefully to ensure your order cancellation or change request can be processed smoothly and efficiently.

Our Order Cancellation & Change Policy

When Can You Cancel or Change an Order?

To provide our customers with fast production and shipping times, we process orders quickly after they are placed.
Therefore:

  • You may request to cancel or change your order within 24 hours of placing it.
  • After the 24-hour window, your order may have already entered production or shipment processing, making changes or cancellations no longer possible.

Important Notes

  • Custom, personalized, or made-to-order items cannot be canceled or modified once they have entered production.
  • Once your order is marked as “In Production” or “Shipped,” it is no longer eligible for cancellation or changes.
  • Always double-check your cart before confirming your order to avoid issues.

How to Cancel an Order at Lynnetee

If you decide to cancel your order, please follow these steps:

  1. Email us at [email protected] as soon as possible.
  2. Include the following information in your email:
    • Subject line: “Cancel Order – [Your Order Number]“
    • Your full name and email address used for the order.
    • Reason for the cancellation (optional, but helpful).
  3. Our team will review your request and confirm if your order is still eligible for cancellation.

Note: Refunds will be processed according to our standard Refund Policy.

How to Change or Modify Your Order

Need to update your shipping address, adjust item sizes, switch colors, or modify quantities?

We allow order changes within 24 hours of purchase. Here’s how:

  1. Contact us via email at [email protected].
  2. Use the subject line “Change Order – [Your Order Number]“.
  3. Clearly state the changes you need, such as:
    • New shipping address.
    • Product modifications (size, color, design).
    • Adjustments to item quantities.
  4. Our customer care team will confirm the change if your order is still in the editable stage.

Why Is It Important to Act Quickly?

At Lynnetee, all orders move to production automatically shortly after being placed to ensure quick fulfillment.
That’s why:

  • The faster you contact us, the more likely we can help with your request.
  • After processing starts, orders cannot be altered or canceled.

We appreciate your understanding and cooperation.

Contact Our Friendly Support Team

Still have questions about canceling or changing your order?
Our dedicated customer support team is always ready to assist you.

📧 Email us: [email protected]
📄 Or reach us via our Contact Us page

We aim to respond to all inquiries within 24 business hours.