Frequently Asked Questions (FAQs)
Everything You Need to Know About Shopping at Lynnetee
Whether you’re wondering about shipping, sizing, or how to care for your favorite sweatshirt – we’ve got you covered. Below are answers to the most common questions we receive from our amazing Lynnetee community.
Ordering & Payment
Q: How do I place an order?
A: Simply browse our collection, select your sweatshirt size and color, and click “Add to Cart.” Follow the secure checkout process to complete your purchase.
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and Google Pay for fast, secure transactions.
Q: Can I change or cancel my order?
A: Yes – orders can be modified or canceled within 12 hours of purchase. After that, we may have already started production. See our Cancellation Policy for full details.
Shipping & Delivery
Q: Where do you ship?
A: We only ship to US, we’ll deliver straight to your door.
Q: How long does shipping take?
A: It will take 5-7 business days to ship
Q: Do you offer tracking?
A: Yes! Once your order ships, you’ll receive a tracking link via email.
Product & Sizing
Q: How do I choose the right sweatshirt size?
A: Check out our Size Guide on each product page. Sweatshirts generally run true to size, but we recommend sizing up for an oversized fit.
Q: Are your sweatshirts unisex?
A: Yes – all Lynnetee sweatshirts are designed to be gender-neutral and unisex, perfect for everyone.
Q: What materials do you use?
A: Our sweatshirts are made from high-quality cotton blends for maximum comfort, durability, and a soft feel.
Care Instructions
Q: How should I wash my Lynnetee sweatshirt?
A: For best results:
- Wash inside out
- Use cold water
- Tumble dry low or hang to air dry
- Avoid bleach or harsh detergents
This helps preserve the design and keep your sweatshirt looking fresh.
Custom Orders & Personalization
Q: Can I personalize a sweatshirt?
A: Absolutely! We offer custom design options for select styles. Whether it’s a name, quote, or special date – you can create a sweatshirt that’s truly yours.
Q: Do you accept bulk or group orders?
A: Yes – we love working with groups, teams, or events. Contact us at [email protected] for bulk pricing and customization options.
Returns & Exchanges
Q: What’s your return policy?
A: You can return or exchange unworn items within 30 days of delivery. Custom or personalized items are non-refundable unless defective. See our Return Policy for more.
Q: My sweatshirt arrived damaged – what should I do?
A: We’re so sorry! Please email us with photos at [email protected], and we’ll fix it ASAP.
Need More Help?
Still have questions? We’re always here for you.
Email: [email protected]
Live Chat: Available on our website during business hours.